Legal

Privacy policy

Last updated October 20, 2026

This policy explains what information PrimeEMR collects through this website and how we use it. It does not cover patient health information processed inside a client's EMR, which is governed by that client's Business Associate Agreement with us.

What we collect

When you request a build or contact us, we collect the details you choose to provide, such as your name, work email, phone number, organization, and notes about your clinic. We also record basic technical information like your browser type and approximate country to protect our forms from abuse.

How we use it

We use your information only to respond to you, to prepare a proposal for your organization, and to keep this website secure. We do not sell it, and we do not add you to marketing lists without asking.

Bot protection

Our forms use Cloudflare Turnstile to tell people and bots apart. Turnstile may process limited technical signals from your browser under Cloudflare's own privacy policy.

Your choices

You can ask us to see, correct, or delete the information you've shared by writing to hello@primeemr.com.